This policy is designed to cover accidental or malicious damage to your tyres. Please refer to your policy documents for full details of the cover provided under this policy.
If you need to make a claim, you have the following options:
If you download the claim form from our online facility, please note you will need to print the relevant claim form off your computer before completing them. Alternatively please call BMW Protect Services on 0845 641 9738 and one of our claim handlers will be able to send you a claim pack.
Please have your Policy Number and Vehicle Registration ready when you call.
If you are using a claim form, in order for us to progress your claim quickly you will be required to send your completed claim forms to us as soon as possible.
Please note there is a maximum replacement limit of £300 per tyre and repair limit of £50 per tyre including VAT.
You must provide any other details we request that relate to your claim before we will consider any payments.
Please note all costs incurred to submit this claim are the responsibility of the claimant.
All correspondence relating to your claim should be sent to BMW Protect Services, PO Box 1852, Croydon, CR9 1PW.
Please note that all calls are recorded for accuracy and training purposes.
We recommend that you send your claim documents by recorded delivery.
We strongly recommend that you keep copies of your completed claim form and all other policy documents.